Biography

Kevin G Couloures  is a pediatric intensivist interested in how communication can be improved in the high stakes setting of the intensive care unit. His research uses the qualitative interview methodology to go beyond surveys and patient satisfaction scores to truly understand how to facilitate conversations and improve the overall patient Family experience during times of vulnerability. The insight gained from this research transformed the PICU into the highest-rated unit for patient satisfaction within the hospital. And prior to these efforts had traditionally ranked among the poorest performing units.

Research Interest